The following paragraphs describe in more detail how the New York, Susquehanna & Western Railway (NYSW) may use your personal information and with whom we may share it.

If you have any questions or concerns regarding this agreement, please contact NYSW directly.

If you request something from NYSW, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, NYSW’ Business Partners, financial institutions, shipping companies, or postal authorities involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

If you participate in an NYSW discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside NYSW, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of NYSW.

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes to help us to keep your information secure and to maintain its quality.

We sometimes collect non-identifiable information from visits to our web site to help us provide a better customer experience. For example, we keep track of the domains from which people visit, and we also measure visitor activity on the NYSW site, but we do so in ways that keep the information non-identifiable NYSW or others on NYSW’ behalf may use this data to analyze trends and statistics and to help us provide better customer service. Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level.

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is NYSW' general practice to monitor and in some cases record such calls for documentation, staff training or quality assurance purposes.

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

The NYSW site may contain links to other Web sites. NYSW is not responsible for the privacy practices or the content of those other web sites.

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